If you thought everyone was into chatbots, think again: about half of US adults never use the AI tools, and most have no interest in starting. According to Pew Research Center, older adults are the least likely to use chatbots, with roughly three-quarters of those aged 65 and older saying they never use them. That may be expected, yet more than half (58 percent) of adults aged 50 to 64 don't use them either. Those aged 18 to 29 use chatbots the most, at 66 percent, however even a third of them say they never do. About four in ten under 50 report not using them at all. Across all adults, 51 percent are chatbot refuseniks, so users are - just barely - the minority. Pew asked non-users to choose from five possible reasons. Six in ten cited simple lack of interest as a major factor, followed by the more familiar concerns of data privacy and the accuracy of chatbot answers. Some Reg readers might suspect older people avoid chatbots because they lack tech-savviness, but fewer than a third cited not knowing how to use them as a major reason. The authors of the survey also found fewer than one in five worried about what others might think of them for using the technology, so social stigma isn’t the deterrent either. Adoption also differs by race and ethnicity: non-users are more likely to be white, black or hispanic than Asian, according to Pew’s survey. The AI dodgers don't look ready to budge. Two-thirds (67 percent) say they’re unlikely to use the technology in the next 12 months, including 40 percent who say they’re not at all likely to change their mind. Another 12 percent are unsure, and just 5 percent of non-users think they'll probably try a chatbot over the next year. Perhaps abstainers were put off by a bad experience, such as Microsoft’s notorious racist chatbot Tay a decade ago. Or something more recent, like the Trump administration’s official America.gov service, which at the time of writing still displays a hotdog if you type that into the prompt. ®
EVENT: Every sovereign AI architecture is a trade, and the currency changes with the option: capital, capability, elasticity, or the fine print about who operates it. The cost you notice last is usually the one that decides whether the pilot ever becomes production. Nobody chooses badly on purpose. They choose with the information available at the planning stage, and the costs that matter most, in capability and in operations, tend to show up later. Which is why the honest comparison is hard to get. The people who have run each option for a year are the ones who know, and they are not saying it on a recorded webinar. They will say it at dinner. On Thursday 29 October, just over two weeks from now, The Register is hosting HPE and NVIDIA in Washington with editor-in-chief Matt Rosoff in the chair and the Chatham House Rule in force. HPE sends Bharath Ramesh, Head of Product, AI Factory Solutions, and Tracy Mills, Acting Director Federal Systems Integrators & Distinguished Chief Technologist Federal. NVIDIA sends Bert Condensa, Vice President for Enterprise AI Factory Segment Sales. All three are there to take questions. The agenda is the trade-offs themselves: which infrastructure options hold a boundary, what each one costs in capital, capability or elasticity, and whether the answer survives the move from planning into operations. And the questions underneath: what can leave a jurisdiction versus what can leave the building, and what an auditor will accept as evidence a year from now. This is written for the person who owns that decision and is making it this quarter, not next year: technology, data and risk leaders in healthcare, financial services, research, pharmaceuticals, government and higher education. It is one table with no slides, everyone at it a peer, and a chair who closes down a pitch as soon as it starts. Places are filling. Dinner runs from 6.00pm to 8.30pm at Fiola Mare, Washington DC. Request one here. Government and public sector guests: where your agency’s ethics rules require it, you can pay your own share and we will provide a receipt. Please say so when you request an invitation.